For JD passengers no airfare, no visa, no insurance, no TCTP, no transfers are included. Please do not
issue any ticket without checking with the PCO team.
TCTP
If you wish to travel in advance i.e. before the published departure date as mentioned in the brochure or like to
come back on a later date after the tour ends, there will be an additional charge that will be applicable (subject
to availability of seats for the given dates and ticket validity) which will be advised to you by our sales staff /
travel agent. Kindly note, the deviation will be actioned only 30 Days prior to departure date.
Mandatory Tipping for Ontour Services (Coach Driver, Local Guides etc).It is mandatory to pay USD 5 per
Product Terms and Conditions
VERY IMPORTANT NOTE BEFORE BOOKING:
These tours will start with a stay at Nairobi at the start of the package and end at Masai Mara
The check in time at the Nairobi hotel will be 1400 Hrs
The tours will end at Masai Mara and a transfer will be given to Nairobi airport. The return flight should be after
after 1600 hrs or later
Any passenger booking a return flight from Nairobi before 1400 hrs would need an extra night in Nairobi at an
additional cost
While traveling to Kenya and Tanzania, it is mandatory to get your vaccination against Yellow Fever and carry
the certificate of the vaccination along with you on your tour
Game viewing is a matter of luck and chance. We do not commit to any specific animal viewing
The tour would be operational on FIT basis without a Tour Manager based on minimum 4 passengers travelling
on a particular date
All travels in Kenya and Tanzania are on 4 x 4 Non – Air Conditioning Safari Vehicles
Mandatory Tipping for Ontour Services (Coach Driver, Local Guides etc).It is mandatory to pay USD 5 per
person/per day
Applicable Government Taxes and other service charges. GST and TCS
Tour Manager
The tour cost does not include POE charges and passport charges
Tips and Porterage
Any other expenses of personal nature such as laundry expenses, mini-bar, mineral water, telephone charges,
foods and beverages that are not included as a part of the package
Additional Meals which is not specifically included in the above itinerary
Cost of excursions, city sightseeing, entrance fees and local guides availed of by the passengers, other than
that mentioned in the above itinerary
Cost of Optional Excursions
All travels in Kenya and Tanzania are on 4 x 4 Non – Air Conditioning Safari Vehicles
Important Note:
1. While traveling to Kenya and Tanzania, it is mandatory to get your vaccination against Yellow Fever and carry
the certificate of the vaccination along with you on your tour.
2. Game viewing is a matter of luck and chance. We do not commit to any specific animal viewing.
3. The tour would be operational on FIT basis without a Tour Manager based on minimum 4 passengers travelling
on a particular date.
4. All travels in Kenya and Tanzania are on 4 x 4 Non – Air Conditioning Safari Vehicles
5. TCTP/SYBA policy will NOT be applicable for these dates as it is super peak migration period. Cancellation
policy will be D-60.
GENERAL INFO
Currency Used: Kenya: Kenyan Shillings (KES).
Time Difference: Kenya: 02 hours and 30 minutes behind of IST.
Hotels:
Hotel as per the specified category in the above itinerary or similar.
As a 3rd person in a triple room, most hotels offer roll-away beds and room size will be the same as double
room.
For Child with bed: At times hotel don’t have enough roll-away beds, in that case they might give a double and a
separate single room.
A person 12 years and below is considered child and above 12 years, an adult.
Hotel rooms may not be air conditioned / air cooled nor will fans be provided. Air conditioning / cooling in hotels
are set as per European weather conditions.
Functioning of Air cooling / Air conditioning in hotels is subject to official declaration of summer by the local
authority.
Due to international events and trade fairs you may have to stay in hotels further away from the city.
Any damages caused to the hotel rooms / Coach during the stay shall be payable by the passengers.
We also reserve the right to substitute a hotel of similar class if it is deemed advisable or necessary.
Hotels in certain cities are not offering buffet breakfasts due to health regulations. If the same does not change
Hotels in certain cities are not offering buffet breakfasts due to health regulations. If the same does not change
by the time the tours operate, we will organize breakfasts at Indian / local restaurant
Coaches:
Coaches are an important part of your journeys and we request our guests to keep the coach clean.
Due to hygiene factors it is not permitted to use toilets in the coach. However the tour manager will make
comfort stops during long drives.
Eating and drinking is not permitted in the coach.
Due to limited boot space in the coach we suggest you to carry one check-in bag and one hand bag per person
only
Due to parking regulations and designated drop off and pick up points it is not possible to stop at all the places
during the city tour. Tour Manager will try his/her best to stop coach wherever possible for a photo stop.
Coaches do not have a wheelchair access. There are steps to board / alight from the coach.
Coaches are forbidden inside most of the historic city centers; to preserve them from damage caused by
pollution and getting overcrowded. Most of your sightseeing will be done by local buses and by foot in the
historic and heritage centers.
Meals:
All Meals are pre-set
Packed meals will be provided on certain days
Sightseeings:
Due to logistical reasons certain departures may have amendments or reverse the itinerary. However, all the
services / inclusions will remain the same.
Generally, you will have to walk at sightseeing places, amusement parks and at the airports sometimes for a
long distance; however the same will be timely instructed by the Tour Manager. It is advisable to carry good pair
of comfortable sports shoes. The tour manager and the driver will do their best to get you as close to the
monuments as possible.
Every Site / Monuments has its own set of rules and regulations. We need to respect this and ensure that we
follow the same.
All our visits are booked in advance to avoid delays,at the same time there may be delays caused due to over
All our visits are booked in advance to avoid delays,at the same time there may be delays caused due to over
crowding ,local regulations ,security check etc
General:
On some occasions you may have to join another group in case the group does not have adequate number of
members.
A local representative or a driver may only be there to assist you during the your initial part of you tour.
Security alerts and unforseen closures may affect the itinerary.
Please take extra care of your personal belongings while on the tour, every country you travel to is prone to
thefts and bag snatching. Thomas Cook I Ltd will not be liable for any loss of belongings / baggage.
Disabled clients shall carry their own wheelchair and be accompanied by a qualified companion who is able to
provide assistance to the disabled client per their regular/routine requirements.
Thomas Cook I Ltd shall not accept any liability or responsibility for any damages, loss, baggage loss, theft,
injury, accident, death, breakdown or irregularity, which may occur in carrying out the tour arrangement, weather
conditions, strikes, war, quarantine and any other cause whatsoever and all such loss or expense must be
borne by the passengers alone. Insurance policies must be carried along all throughout while on tour.
Normal insurance charges for the duration of the tour are included in the tour price. However, any passenger
above the age of 60 years and those who wish to extend their stay will be required to pay additional charges.
The management reserves the right to claim any additional expenses incurred due to delay or changes in
schedules of train, airplane, bus, ship or other services.
The Tour Manager and the company reserves the right to amend the itinerary, alter, vary or withdraw any
particular departure, excursion advertised. For the convenience of our passengers, we may at times amend the
itinerary to suit prevalent conditions and at the same time attain optimum utilization of the tour. All the services
as per itinerary shall remain the same as it is during such amends.
There are no refunds for any services i.e. meals, sightseeing etc. not utilized on your tour
In case you decide to change the date of your return reservation once confirmed the exact amount payable to
the airline will be advised once the same is confirmed.
The images used in this brochure are for representation purpose only.
Tours operated are subject to RBI / GOI regulations. Part of the tour cost will be paid in USD out of your BTQ at
prevailing rate of exchange at the relevant time.
Please refer to the Booking Form for detailed “Terms and Conditions”.