Last Updated: 07/11/2024

Welcome to Holiday Mantra Tours! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully. If you disagree with any part of the terms, you may not use our services.

1. Booking and Payment

• Booking Confirmation: Bookings are confirmed only after full or partial payment, as specified at the time of booking. A confirmation email will be sent to you with details of the booking.
• Payment Terms: We accept payments via credit/debit cards and other secure payment gateways. Full payment is typically required before the tour or accommodation start date unless stated otherwise.
• Refund Policy: Please review our refund policy as outlined in Section 4 of these terms.

2. Cancellation and Changes

• Customer-Initiated Cancellations: Cancellations must be made in writing via email. Cancellation fees may apply based on how close the cancellation is to the departure date. Detailed cancellation terms are available on each tour package page.
• Changes by Holiday Mantra Tours: We reserve the right to change itineraries, accommodations, or other aspects of the tour due to unforeseen circumstances, including weather, government restrictions, or health advisories. We will notify you of any significant changes in advance.

3. Pricing and Inclusions

• Pricing: All prices are listed in Indian  and are subject to change without notice. Prices include items specified in the booking confirmation but do not cover expenses such as personal travel insurance, meals not listed, or personal purchases.
• Inclusions and Exclusions: Each tour or accommodation package lists inclusions and exclusions. Please review these details carefully before booking.

4. Refund Policy

• Eligibility for Refunds: Refunds are available based on the cancellation policy for each package. Non-refundable items include last-minute bookings, promotional packages, and fees incurred for services already rendered.
• Processing Time: Approved refunds will be processed within 7 business days to the original payment method.

5. Customer Responsibilities

• Travel Documentation: You are responsible for ensuring that all required travel documentation, including visas, permits, and passports, are valid and up to date.
• Insurance: We strongly recommend that you purchase travel insurance to cover unforeseen events, including trip cancellations, medical emergencies, and lost baggage.
• Health and Safety: Customers are responsible for their own health and safety. Please ensure that you are physically fit to participate in your selected tour activities.

6. Liability and Disclaimer

• Liability: Holiday Mantra Tours is not liable for any direct, indirect, or consequential damages resulting from your use of our services or website, including lost profits or personal injuries.
• Third-Party Services: We may provide access to third-party service providers for accommodations, transport, or other services. We are not liable for the actions or omissions of third-party providers.
• Force Majeure: We shall not be held responsible for delays or cancellations due to events beyond our control, such as natural disasters, pandemics, or government restrictions.

7. Intellectual Property

• Website Content: All content on this website, including text, images, logos, and designs, is the property of Holiday Mantra Tours. You may not reproduce, distribute, or use any content without our prior written permission.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of maharashtra. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in maharashtra.

9. Contact Us

For any questions about these Terms and Conditions, please contact us at:

 

Holiday Mantra Tours
Email: holidaymantratravels@gmail.com
Phone: 07208009266
Address: A-505, Kailash BhavanPlot No.39,Sector 4,Kharghar,Navi Mumbai, Maharashtra 410210, India