Exclusions
Any Air or Rail fare.
Any other meal not mentioned in price includes.
Any other destination not mentioned in itinerary.
Any monument entrance fees, camera fees, guide charges.
Any expenses of personal nature.
GST @ Current Rate

Meals
Breakfast and Dinner
Inclusions
Accommodation in the mentioned or similar hotels.
Daily Breakfast and Dinner at all places. (Expect Breakfast on day 1 and dinner on day of departure)
Full Body Message for 01 Hour once during the stay.
Candle Light dinner once during the stay
Half Kg Cake once during the stay
Flower Bed Decoration once during the stay
Fruit Basket once during the stay.
Evening Sunset Boat ride on Backwaters Alleppey
All transfers and sightseeing by AC Vehicle. (Please note that AC will be switched off during hills )
Things to Note
Kerala What to Expect from Destination and Tour
Basics
Price is subject to change
Price is based on the “Base” Category of Hotel Room/Airlines Seats/Ferry Seats. This is Irrespective of the
Package Category Chosen. Upgrade to Higher Category is available at an extra cost.
All domestic Hotels/Transport rates are based on current tariff and subject to change without prior notification;
the revised rates will be charged extra.
Hotels
Many regions do not have star category hotels. Generally there isn’t any star categorization in this sector,
however the same is demarcated as per prices and put into slabs of 2*/ 3*/ 4*or STD/ DLX/ PRM or equivalent.
All transfers and sightseeing by AC Vehicle. (Please note that AC will be switched off during hills )
All toll taxes, parking charges, driver allowances.
All currently applicable hotel taxes except GST @ Current Rate Things to Note
Kerala What to Expect from Destination and Tour
Basics
Price is subject to change
Price is based on the “Base” Category of Hotel Room/Airlines Seats/Ferry Seats. This is Irrespective of the
Package Category Chosen. Upgrade to Higher Category is available at an extra cost.
All domestic Hotels/Transport rates are based on current tariff and subject to change without prior notification;
the revised rates will be charged extra.
Hotels
Many regions do not have star category hotels. Generally there isn’t any star categorization in this sector,
however the same is demarcated as per prices and put into slabs of 2*/ 3*/ 4*or STD/ DLX/ PRM or equivalent.
All transfers and sightseeing by AC Vehicle. (Please note that AC will be switched off during hills )
All toll taxes, parking charges, driver allowances.
All currently applicable hotel taxes except GST @ Current Rate
Exclusions
Any Air or Rail fare.
Any other meal not mentioned in price includes.
Any other destination not mentioned in itinerary.
Any monument entrance fees, camera fees, guide charges.
Any expenses of personal nature.
GST @ Current Rate
Packages are based on base category rooms, irrespective of the Hotel category opted.
Quote based on Non-Ac Rooms on Hills. AC Rooms on Extra Charges
Please be reminded that all special requests like early check-in, smoking, non-smoking, views, floors, king, twin,
adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and cannot be guaranteed
prior. Any expenses arising out of this is to be borne by the customer.
Only 01 extra bed/mattress is allowed per room. This extra bed means a Mattress / Roll over Extra mattress on
floor provided where proper extra bed isn’t available.
In case of guests cannot climb the higher floors, we request you to update this at the time of booking so that we
may take appropriate action and try for rooms in the Ground floor. This is again subject to availability and
difference if any will have to be settled directly before check out.
In hilly areas, scarcity of water and electricity may happen. To overcome the water crisis certain hotels have
fixed schedule for supplying hot and cold water. We strongly regret the inconvenience and look forward for your
cooperation.
Accommodation in the Kerala houseboats is purely for the experience. Houseboats have limited facilities and
resources and may not be comparable to city hotels. AC on the houseboat is operational only between 2100
hours to 0600 hours and not during sailing, due to operational constraints. If you have opted to stay in a
houseboat, sightseeing will not be included. Houseboat covers the Alleppey round only.
In hills, hotels may be located in a way where the view might be of a building in the front, beside or behind it.
There will not be any refund in cased any of the sightseeing is missed/uncovered during the trip.
The Hotels may/may not have some of following amenities as per its policy. Tea/coffee maker/ mini fridge/
enhanced toiletry kit (with moisturizer, tooth paste, brush, shaving kit, lufa, bathroom sleepers, bath-robe) etc.
For meal plans, menu will be on fixed plan/ buffet basis and not on A-la-Carte basis. MAP and AP Meal plans do
not include Evening snacks and cold drinks / liquor, Soups or Deserts. For order on A-la-Carte basis, guests are
requested to make direct payment for additional items.
Transportation
All transfers and sightseeing by AC Vehicle. (Please note that AC will be switched off during hills ) All vehicles
are Air Conditioned Sedan (Indigo/Etios/Dzire/Xcent/Aura etc) for 2-3 Adults; MUV (Ertiga /Kia Carens /
Marazzo / Xylo/ Innova etc) for 4-5 Adults, Tempo Traveller for 6-09 Adults.
Transfers as per itinerary only for the mentioned Sightseeing only.
A/c in Vehicle will be switched off during hilly drive.
Please consult driver / local representative for next day’s sightseeing schedule / Transfers timings.
Due to unforeseen situations (force majeure/ traffic jams / traffic halts/ diversions/ Bandh/ curfew, Union strike,
Due to unforeseen situations (force majeure/ traffic jams / traffic halts/ diversions/ Bandh/ curfew, Union strike,
VVIP movement, etc.) the program may get delayed/shuffled. We will request you to bear with us and as soon
as vehicle arrives you will have to get in ASAP.
Monument will remain closed on Public holidays and Sundays. Eravikulam national Park in Munnar is Closed
Around Jan- March for the Breeding of endemic Mountain Goat Species;
Incidental Charges Due to Unforseen Situations
All arrangements made by TCIL are in the capacity of an agent only. TCIL will not be liable for claims or expenses
arising from circumstances beyond our control such as accidents, injuries, delayed or cancelled flights and acts of
Force majeure/ traffic jams / traffic halts/ diversions/ bandh/ curfew, Union strike, VVIP movement, etc. – We will
request you to bear with us the situations beyond our control. We will arrange for alternate sightseeing. In case of
discontinued itinerary due to these reasons no refund on the hotel booking will be provided and alternate
accommodations (as per availability) are managed in the place where you have to stay back. While it is our
endeavor to manage the alternate arrangements during such scenarios, please note the difference may be charged
for the same.
Other on Tour and Pre Tour Expectations
Carry comfort clothing – Shorts, T Shirts, Open Footwear, Cap or Hat, Sunglasses, Sun screen lotion, Rubber
soled shoes; Pullovers or Light Jackets for Hills
Guests Photo ID to Shared while booking and Carried on tour: Passport/Voter ID/DL/Aadhar are valid photo ids
((except Pan Card)
Please follow the stipulated timings for the sightseeing trips / activities as informed by our representative. It
helps manage the tour in a destination low on vehicles and dependent on ferry timings.
No refund for Complimentary Activities cancelled or unutilized due to reasons beyond our control
(natural/technical)
Weather in Kerala: Different Geographies from 0 meter to 1500 meters in Altitude means Kerala has beach side
warm climate to pleasantly cold hill climate. Also, Expect Light Showers in Kerala anytime of the year. Mostly
pleasant, sometimes it may disrupt the itinerary.
Food in Kerala: Vegetarian, North Indian, South Indian, Continental and Chinese dishes are available at all
restaurants and hotels. In hotels, buffet is provided based on occupancy.
Please follow the stipulated timings for the sightseeing trips / activities as informed by our representative. It
helps manage the tour in a destination low on vehicles and dependent on ferry timings.
Itinerary can be shuffled but in all cases we manage to provide all the inclusions as mentioned or similar or
alternate.
No refund for Complimentary Activities cancelled or unutilized due to reasons beyond our control (natural/technical)
Water Sports, Precaution and Doctor’s advice: You Can Do Diving and Sea Walk, even if You have never tried
them before or You do not know how to swim or You have no underwater experience but Diving and Sea Walk
require good fitness and an age between 10 -60 years. Seek Doctor’s advice for water activities like SCUBA and
Sea Walk. Please Consult Doctor if you have High BP, Sugar, Asthma, Ear Pain, past Surgery, or Pregnancy.
Glasses or contact lenses may be worn during this Underwater Sea Walk (you will not get your head wet). The
Risk for Any Activity is that of the Guest undertaking it.
Five Things to Avoid till next 24 Hours after Scuba Diving: Fly, Heavy Drinking, Massage, Zip-Lining, Mountain
Climbing.
Being Responsible and a Better Guest in Someone else’s Land.
While some of the pointers require Self-awareness, some actually are strictly prohibited.
Take a Little Consent before taking pictures of people and their materials;
Respect things local including Drivers, Guides, and Staff. Pls. Do not misbehave or manhandle.
Do Not Be loud during any part of the journey. If anything not up to the mark, please inform the helpline number
and check with local representative
A little bargaining is expected but not too much haggling;
Bother to learn/understand the local language – it helps a lot. This helps differentiate ‘rude’ from ‘local tone’ and
also helps your bargaining J
Maintain Cleanliness. Pls. use dustbins or take back the days litter to your hotel’s bin.
Do not Drink or Smoke in Public Places;
Do check with crew/representatives before taking away things from Flight, Hotels and Cabs. Usually, Toiletries
(soap/shampoo/moisturises/comb/dental kit/ loofah/slipper) are free takeaways in Hotels if they are placed in
small pouches for one person consumption.
Do not enter restricted areas or off-road where you please. Pls. consult.
Take Proper permits are required to take video or film;
Do not dirty and damage vehicles, hotels; property; place; habitats and vegetation
Leave Places Better than you found it!
Most leisure holiday destinations are relaxed, remote places. They may look less on professionalism but are high
on humility. Let us be respectful of locals and the ‘culture’ that we have paid to experience. Let us all be The “Great
Guests” that we expect from others visiting our homes. Jai Hind!